frequently asked Questions
We are pleased about your interest in Flybaby! We have collected the most frequently asked questions that we receive and hope to assist you quickly with them. If your question is not listed, please write an email to our support team.
Handling
Yes, the Flybaby baby carrier was developed with careful consideration of safety and tested according to the highest standards (DIN CEN/TR 16512:2018-08 and EN 13209-2:2016). However, it is always important to follow the safety instructions to ensure safe use.
The Flybaby baby carrier is suitable for babies from newborns up to a weight of approximately 15 kilograms (33 pounds). The center piece (between the legs) is infinitely adjustable, ensuring the hip-healthy position of the baby up to a size 86.
Yes, the Flybaby baby carrier is designed to be adjustable and suitable for both parents, grandparents, or caregivers. The shoulder straps and hip belt can be easily adjusted to fit different body sizes and shapes.
Yes, you can cross the straps on the chest and carry the baby on your back; however, we recommend doing this only from the age of 6 months. Once your child is a bit bigger, the baby carrier can also be used like a backpack.
Yes, theoretically it is possible to carry your child facing forward, but we advise against it. This position can put strain on your baby's hips and spine, and it is exposed to many stimuli, which can lead to overwhelm. A good alternative is carrying on the back, which is recommended only from 6 months onwards.
The hip belt of the Flybaby baby carrier can be flexibly and continuously adjusted between lengths of 66 and 127 cm.
Absolutely! The Flybaby baby carrier is designed to be versatile and can be used for various activities, including outdoor adventures. It provides a safe and comfortable way to carry your baby while keeping your hands free for other tasks.
Our Flybaby carrier is ideal for every season. Thanks to the breathable material and the ventilated back, your baby stays comfortably cool in summer. In winter, the lightweight material ensures that you and your baby do not overheat due to additional winter clothing. The carrier can also be easily worn under a jacket to provide extra warmth.
Yes, our Flybaby carrier was designed to optimally support the seated spread-squat position. The carrier has an adjustable seat area, so your baby sits comfortably and securely in a healthy position. The Flybaby carrier promotes the so-called M-position, where the knees are positioned slightly higher than the bottom, which supports hip development. Our carriers have also been tested and recommended by the International Hip Dysplasia Institute.
You can find more about hip health here.
"It is normal for some babies to take time to get used to being carried. Here are some tips that can help:"
• Use the carrier initially in a familiar environment
• Start slowly and gradually increase the wearing time.
• Try different times of the day when your baby is relaxed.
• Gentle movements like walking or rocking can be soothing.
• Distraction through toys or soft music can help
"If these tips don't help, a babywearing consultation could be useful. Feel free to contact us for further support here."
Light impressions from the carrier on the thighs are normal and not a cause for concern. They are comparable to the impressions left by tight jeans at the back of the knees or a hammock and are usually normal and harmless.
"Some babies can get blue feet, which is often related to their low blood pressure in a sleeping state."
"If you are concerned about circulation or other health aspects, we recommend discussing this with your pediatrician."
Care
Yes, the Flybaby baby carrier can be washed in the washing machine on the hand wash program with a mild detergent. We recommend washing the baby carrier in a laundry bag. Do not tumble dry and do not iron.
Production
Our Flybaby Carrier is made from recycled polyester yarn that is OEKO-TEX® STANDARD 100 certified. Polyester offers enormous durability, ease of care, and longevity compared to cotton, linen, and silk. It is shape-retaining, colorfast, and breathable, regulates moisture well, and is hypoallergenic, making it ideal for sensitive baby skin.
Through our special knitting process, we can create a fabric that is both stretchy and supportive, properties that would not be achievable with other fibers. Additionally, we rely on recycled polyester to reduce our environmental impact and produce more sustainably. This material allows for a clean recycling option at the end of its life cycle, thanks to our Cradle-to-Cradle approach without adhesives or harmful materials.
The Flybaby baby carrier is manufactured within the European Union. We carefully select our production facilities to ensure that our products meet the high quality and safety standards of the EU. You can learn more about it here.
shop
Yes, in principle you can try the Flybaby carrier at home. Please make sure that the carrier is clean, unworn, and in perfect condition if you wish to return it. Also note that return shipping fees will apply. Since we are a small business, returns are an additional effort for us.
"We do not have our own retail store and operate only as an online mail order business. However, our carriers are available on-site in Berlin-Mitte at 'Fête des Enfants'. There, they can also be tried on if in stock."
To return our Flybaby carrier, please use our returns portal. Simply visit our right of withdrawal page and follow the instructions.
Yes! We think a Flybaby voucher is a great gift idea. We offer gift vouchers in various denominations. We wish you much joy in giving!
"As recognition for the important work of midwives and babywearing consultants, we offer exclusive benefits through our Flybaby Pro program. When you register as a professional and upload your certificate, you will immediately receive further information and special offers. Please visit our Flybaby Pro page."
"For deliveries outside the EU, customs duties and import taxes may apply, which must be borne by the recipient. These costs are determined by the customs authorities of the recipient country and are beyond our control."
"We recommend checking the possible fees before placing an order to avoid surprises."